Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing or using NexusCRM, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Service
NexusCRM provides a cloud-based customer relationship management platform with AI-powered features including contact management, deal pipeline tracking, task management, analytics, and an AI chat assistant.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account.
4. Subscription & Billing
Free accounts have usage limits. Paid subscriptions (Starter, Pro, Enterprise) are billed monthly per user. You can upgrade, downgrade, or cancel at any time. Refunds are handled on a case-by-case basis.
5. Acceptable Use
You agree not to misuse our services, including attempting unauthorized access, transmitting malicious code, or using the platform for illegal activities. We reserve the right to suspend accounts that violate these terms.
6. Data Ownership
You retain ownership of all data you upload to NexusCRM. We do not claim ownership of your contacts, deals, notes, or any other content. You can export or delete your data at any time.
7. Limitation of Liability
NexusCRM is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
8. Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.